360° Care
At Woodview Care Home, we have a thorough selection procedure to ensure our staff members are of the highest calibre.
Each member of our team is heavily referenced and must possess the sunny disposition that makes them pleasant, polite and able to build friendly rapport with residents in the long-term.
Our staff carry out their role using the ethic of “How would you care for your loved one”.
All employees undergo regular training that is in-line with national regulations, as well as our own bespoke training in skills and awareness that we think will develop our team as caring individuals.
Doctors
At Woodview Care Home we have regular Doctors rounds. They oversee the treatment of any medical conditions and offer a GP service to any residents, if needed.
Experienced nurses
Our nurses are able to provide the medical care and checks required on a daily basis. They are vigilant, empathetic and listen to the needs of residents.
Clinical leads
We also have access to external professionals such as physiotherapy, Mental Health Liaison Team, Chiropody, Opticians and much more.
NVQ-qualified care workers
We operate a high ratio of care workers to residents, meaning they can take the time to build rapport with residents, to get to know each other and create a comfortable environment of trust.
When residents first join us, we make sure that we find out as much about them as possible, to ease their transition.
Care development
When residents first join us, we make sure that we find out as much about them as possible, to ease their transition. This means speaking to them, friends and family, GPs and past care homes, if applicable.
Based on constant feedback and subtle monitoring, care plans develop in-line with the needs of the individual and we are fully equipped to adapt and maintain the best standards of living, regardless of any changes.
Quality care, without interruption
We operate a secure IT system to store residents’ information, from care plans and medical needs right through to the smallest detail of food preference, activities, feelings and experiences on a day to day basis.
The system means there is information readily available and continuity when one member of staff finishes work for the day and another begins. This is crucial in order to provide consistent quality care and to remove any frustrations amongst residents.